With Alma, take advantage of payment in installments free of charge, at your favorite merchants and brands. Manage your payments and deadlines with ease.
Thanks to Alma, take advantage of payment in installments free of charge, simple and immediate,
At your favorite merchants and brands to be found in our app.
Manage your payments and deadlines with ease.
BUY IN SEVERAL TIMES
Every day we offer hundreds of merchants and brands where you can take advantage of payment in installments (3, 4 or 10 installments) and deferred payment. Treat yourself while controlling your budget with Alma.
FIND YOUR PURCHASES
Find all the purchases you make with Alma in one place. Access the details of your payments and your up-to-date schedule with the amounts due as well as your repayment dates.
MANAGE YOUR DEADLINES
Never lose track. You know exactly when your deadlines are due.
CHANGE YOUR DEBIT CARD
Do you need to change your debit card to pay your installments? Do it directly from the application.
CONTACT US
We are at your service, read our FAQs and do not hesitate to contact our customer service if you have any questions regarding our service or your payments. All questions relating to your order or its delivery should be addressed directly to the merchant concerned.
HOW TO USE THE ALMA APP
1. Install the Alma app and verify your phone number to create your account.
2. Browse our list of merchants and brands directly from the app. Click on the one of your choice.
3. Once your favorite product has been added to the merchant's cart, choose Alma as the payment method.
4. Find your purchase in the app and easily manage your due dates.
Avec cette nouvelle version, vous pouvez ajouter vos marques préférées à vos favoris pour les retrouver plus vite. N’hésitez pas à nous écrire à [email protected] pour nous donner votre avis sur l’app !
Avoid crowds, stay safe and shop from the comfort of your home. With Jumia 🛒, you open your doors to savings and convenience!
Shop safely and conveniently online with Jumia, the largest online retailer in Africa.
★ Daily exclusive APP-only “Flash Sales” on top products and brands.
★ Early access to sales and special promotions
★ Free, fast shipping in select cities across Africa
Convenience and Quality
From fashion to electronics, find everything you need on Africa’s largest online shopping store. Jumia offers a large selection of international and local brands to choose from so you can shop 100% genuine products delivered to your door with hassle-free returns.
Secure Payment Options
Payment is made easy with secure payment options including cash on delivery, mobile money, or pay using your credit card 💳 with our secure payment portal, Jumia Pay.
Some top items include:
What’s available at Jumia? With millions of products available, we’re confident you will find what you are looking for and more. Some top items include:
- Mobile Phones & Tablets 📱, TVs 📺 and Home theatres
- Laptops, Desktops & accessories 💻
- Large & Small Appliances, Games & Consoles 🎮
- Sporting Goods & Lifestyle products - Dumbbells, Indoor Bikes, Weight Benches 🚴⚽
- Fashion for All - Men, Women, Kids & Babies👗👞
- Kids & Baby Essentials - Diapers, Skincare, Toys, Craft Kits 👶
- Health & Beauty Products - Make up, Perfumes, Hair Care, Vitamins & More 💅
- Home & Living - Furniture, Decor, Bedding, Kitchen Essentials 🛏️
- Supermarket & Grocery Items - Food, Storage, Cleaning Supplies & More 🥫
With the Jumia Shopping APP, you get:
- Customized shopping experience with a personalized feed
- Buyer protection
- Order management: our support team will call you to update you on the status of your order
- International shopping from brands like Apple, Canon, HP, Pampers, Moulinex, L’Oreal, Samsung, Tefal and many more
- Multi-device shopping: whether on a smartphone, a tablet or even on a desktop, Jumia app will keep all the products in your cart as long as you are logged in to your account
Support you can rely on:
Operating in 11 markets in Africa, the Jumia Online Shopping Application is available in Arabic, English and French. Our customer service team is easy to reach and strives to provide you with the best support every step of the way.
We aim to provide the best customer experience; please share your feedback to help us achieve that goal.
Contact us:
Nigeria : https://www.jumia.com.ng/contact/
Kenya : https://www.jumia.co.ke/contact/
Egypt : https://www.jumia.com.eg/contact/
Ghana : https://www.jumia.com.gh/contact/
Morocco : https://www.jumia.ma/contact/
Algeria : https://www.jumia.dz/contact/
Ivory Coast : https://www.jumia.ci/contact/
Senegal : https://www.jumia.sn/contact/
Tunisia : https://www.jumia.com.tn/contact/
Uganda : https://www.jumia.ug/contact/
South Africa : https://www.jumia.co.za/contact/
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